Arizer

Corporate Identity & Origin

Field Detail
Legal Entity Arizer (Canada-based; third-party business records list the entity as 7111495 Canada Inc.) [^1]
Headquarters Kitchener, Ontario, Canada (per official About page; arizer.com footer lists Waterloo, ON) [^1]
Operating Principle All-Glass Stem Vaporization Systems
Foundation Year 2005 (per official company history) [^1]

Official Product Families

  • Portable Units: Solo III, Solo II MAX, Air SE, Air MAX. (Solo II is a prior model now in the Arizer “Vault”.) [^2]
  • Desktop Units: Extreme Q, XQ2, V-Tower. [^2]

Engineering & Architecture

  • Primary Heating Methods: Ceramic convection heating element with isolated stainless/ceramic chamber (per manufacturer).
  • Power Sources: High-capacity internal lithium-ion battery packs or AC desktop power supply.
  • Vapor Path Contact: Borosilicate glass stems; air draw bypasses internal electronics (per manufacturer).

Repairability & Warranty Terms

  • Warranty Duration: 2-year limited warranty on electronics; lifetime warranty on the ceramic heating element; battery covered for 1 year; glass components excluded. Desktop Extreme Q is covered for 3 years [^3].

Product Safety Recalls

  • Solo II (2025): CPSC recall (September 18, 2025; ≈5,460 US units, ≈2,820 in Canada) — internal lithium-ion battery can overheat, produce smoke, and/or eject material, posing fire and burn hazards; affected units have serial numbers beginning with “M2”. Consumers were offered a free Solo II MAX replacement [^4].
  • Solo III (2026): CPSC recall (June 18, 2026; ≈5,000 units, Intergalactic/Black color only) — internal lithium-ion battery can explode or ignite, posing fire and burn hazards; affected serial prefixes M3B1G5, M3F4G6, M35C43, M3PN54, M3SR42, M38G53, M3G576, M3C121. Consumers were offered a free Solo III V2 replacement [^5].

Sources